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Privacy Policy

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Effective Date: January 1, 2026 | Last Updated: September 20, 2026
At Aroma Purely (aromapurely.com), we deeply respect your personal privacy. This Privacy Policy details how we collect, handle, safeguard, and respect your personal information when you browse our website or purchase 100% pure essential oils across Pakistan.

1. What Personal Information We Collect

When you place an order or interact with Aroma Purely, we collect only the necessary data required to process and deliver your parcel smoothly across Pakistan:

  • Contact & Delivery Details: Full name, residential or office delivery address, city, and nearest landmark.
  • Communication Information: Active mobile telephone number (essential for courier SMS tracking and delivery rider coordination) and email address for digital order confirmations and receipts.
  • Technical & Device Information: IP address, browser type, and operating system data gathered via standard analytical cookies to optimize website performance.

2. Zero Financial Risk: Cash on Delivery (COD)

We prioritize your financial safety above all. Because our primary payment model is Cash on Delivery (COD), Aroma Purely does not request, collect, or store any credit card, debit card, or bank account numbers on our servers. You simply inspect your parcel upon arrival and hand cash payment directly to the courier rider, guaranteeing complete financial confidentiality.

3. How We Use Your Information

We use your personal data strictly for legitimate business and fulfillment purposes:

  1. To process, pack, and ship your essential oil orders via licensed logistics partners (TCS, Leopards, Trax).
  2. To send automated SMS notifications and tracking details regarding your parcel’s progress.
  3. To provide prompt customer support via WhatsApp (+92-348-4570125) or email regarding returns and inquiries.
  4. To deliver periodic discounts and new product updates if you have opted in to our newsletter (you can unsubscribe with a single click at any time).

4. Zero Spam & Non-Disclosure Guarantee

We strictly pledge that Aroma Purely never sells, rents, trades, or leases customer databases to any third-party marketing companies, telemarketers, or advertising networks. Your shipping information is shared strictly with the assigned courier partner exclusively for the purpose of completing doorstep delivery.

5. Cookies & Customer Rights

We employ essential cookies to remember items in your shopping cart and analyze page load speeds. You can disable cookies in your browser settings at any time without losing the ability to browse our catalog.

Under Pakistani consumer privacy principles, you hold full rights to request verification, update, or permanent deletion of your customer account and contact records from our database.

6. Privacy Inquiries & Data Officer

If you have any questions regarding our privacy practices or wish to update your records, please contact our team: